Share chats with your team

New chats go to staff in turn; nobody waits too long.

Inbox, then Auto reply settings, then Team: choose Share out in turn and tick who takes chats.
Optional: only to people who clocked in today, the most chats each person holds, and pass to the next person when nobody replies in a few minutes.
Several WhatsApp numbers: under WhatsApp, give each number a name and tick its own staff.
Staff see their chats under Mine. Notes inside a chat are never sent to the customer.
Reply reminders tell the person, then the owner, when a customer waits too long.
Inbox, then Report: speed, chats the AI handled alone, each person, each number, blasts and ads.