Points, levels and returning customers
Customers scan your QR, collect points on their phone and come back for rewards.
- Go to Customers & sales, then Returning customers, and open your shop in 3 steps. Print the QR for the counter.
- In Points, open the settings: points per visit and per RM spent, rewards, levels and their perks, and whether points are shared across branches.
- At the counter: Points, then Add a purchase. Type the phone number or scan the member code and the amount.
- Swap points for a reward: type the phone number, pick the reward, and give the voucher code.
- On WhatsApp, the AI can tell customers their points and swap them when they ask.