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Points, levels and returning customers

Customers scan your QR, collect points on their phone and come back for rewards.

  1. Go to Customers & sales, then Returning customers, and open your shop in 3 steps. Print the QR for the counter.
  2. In Points, open the settings: points per visit and per RM spent, rewards, levels and their perks, and whether points are shared across branches.
  3. At the counter: Points, then Add a purchase. Type the phone number or scan the member code and the amount.
  4. Swap points for a reward: type the phone number, pick the reward, and give the voucher code.
  5. On WhatsApp, the AI can tell customers their points and swap them when they ask.

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Points, levels and returning customers · Lucco Boss